FAQ
about miscellaneous info
What is domain parking ?
Parking a domain name to your account's primary
domain name will not only link both web sites together
but they will also share the same web space and web site
content. Note that you can only own eMail accounts
under the primary domain name, you will not be able
to receive eMails at the parked domain name.
When we park a domain to your primary domain, it means
the following:
Typing http://www.parkdomain.com in a web browser will
bring you to http://www.primarydomain.com (your primary
web site).
Do you offer sub-domains
?
We do offer sub-domain service to
our customers. Each account is dedicated to One domain
and each account will be given a control panel access so that the customers can maintain and set up their sub-domain(s).
How
is eMail administration handled ?
After you have sign-up with us, you can go to your
account control panel to setup the eMail accounts.
Instructions on how to use the Control Panel can be
found by clicking here
Does
eMail volume count against site traffic volume ?
No. The eMail traffic volume and the site traffic
volume are counted separately.
What
is the difference between an eMail alias and an eMail
account?
An eMail account is your main mailbox, which stores
your eMail An eMail alias (also known as an "eMail
forwarding") is simply a pointer to send other
eMail addresses to the same mailbox. eMail aliases
can point either to a Capitola Works maintained eMail account,
or to any other eMail account (e.g. your ISP eMail
account). A typical eMail alias might refer to departments
in your company like "support@yourname.com"
or "info@yourname.com," whereas a typical
eMail address is likely to relate to your own identity
like "jdoe@yourname.com".
More details about eMail alias and eMail accounts,
can be found at our support
page or if you need further help, please contact
us.
Do you offer any search engine submission service ?
We offer a yearly subscription to "Traffic Blazer" that will give you many promotional tools as well as search engine submission.
Can I use my private FTP account as an anonymous FTP service ?
No. The private FTP account which you receive is intended
for uploading and managing your web site. If you would
like to store files for public download, we suggest
that you set it up via http instead.