FAQ
about domain
registration
Why do I need to register a
domain ?
In this digital age, having your own unique identifier
on the Internet allows your company to establish credibility
and allow your customers to find you on the Internet.
Domains are also used for eMail. For example, the eMail
addresses company@aol.com or company@yahoo.com do not
properly identify your unique business. Using such domains
implies that your company might not be "Net savvy". Domains
help you reinforce and market your unique company name
or attributes. Similarly, it looks unprofessional and
is often difficult for individuals to type in a Web
address with the following format: http://www.myisp.com/mycompany/.
Having a domain name that clearly relates to your company
will dissolve these issues and allow you to establish
a strong and professional brand on the Internet. Most
often, you would want to register a domain name and
have a web site address such as http://www.mycompany.com
and eMail addresses such as myname@mycompany.com

What
is DNS (Domain Name System) ?
A system that allows
web site addresses to be in words instead of numbers.
A web site address (also called an IP address) is actually
a series of numbers and dots, like this: 123.45.6.78.
Instead of remembering those numbers, you might type
in words like this: www.example.com. The DNS system
would match those words to the correct IP address and
bring you to the web site.

How
long does it take to register a domain name ?
We can register all .com, .net, .org, .info, .biz, .cc
and .us domain names and this is done within minutes
but it will take around 1-2 days for it to show up in
the central Whois Database. It may take up to 48 hours
(after your account registration) before Internet users
will be able to access your domain name and send you
eMails.

How
do I register a new domain name and have you host it
?
First go to our domain name lookup.
Then, type in your desired domain name and click the "CHECK"
button. You will then be informed whether the name is
available for registration or otherwise.
If the domain name is available, go ahead and purchase it. Then click on WEB HOSTING and then, ORDER WEB HOSTING
Select that you
are registering a new domain name. Fill in your contact
information, hosting package, additional add-ons for
your hosting package(if applicable), and choice of username
and password.
All of your information
will be kept confidential. After you have completed
your payment, you will receive a confirmation that your
registration was successful. Within 48 hours,
you will receive an eMail with information explaining
how you can access your private Web Hosting Control
Panel with Information such as Login, Password, FTP
information, number of pop3 eMail, your temporary URL,
URL for accessing your webmail, URL for your control
panel and all other information for your hosting account.

How
long does it take for the new domain information to
show up on the global Whois record ?
The root zone files that tell the world who owns a domain
are only updated about once a day - so your new domain
information should be visible to the world in less than
48 hours from the
time you registered it. Until then, it looks as if that
domain name has not been registered but no one else
can register it as it has already been reserved for
you.

What
is the Registrant of a domain name ?
The Registrant is the entity which is the legal registrant
of the name, and is tracked by the registrar for your
security and so that no other organization or entity
can request changes to the name. It is standard practice
to use your full company or organization name as the
Registrant of Record. If there is no company name, the
name of the individual registrant can be used. Ensure that you have filled in the correct information in
your registration form especially on the domain name
you wish to register. After the form is submitted and
the domain name is registered, no changes can be made
and the payment made for domain registrations are nonrefundable.
Note that you
are not leasing the name and we take no ownership interest
in your names. You will be the owner
of the domain name we register for you. Your ownership
information will show up whenever someone searches that
domain name at our site, at the VeriSign/NSI site and
everywhere else that provides domain search services.
Registration contracts at some of our competitors including
VeriSign/NSI imply you are not the owner of the name
you are registering and that it could be revoked for
a variety of reasons. Be forewarned.

Can
I transfer the name to another domain name registrar
(web host) if I am not satisfied with your Hosting service
?
Yes, as long as your initial registration is over 60
days old (as required by Internic), you may transfer
your domain to another registrar (or another web hosting
provider). If you registered a Free or Reduced priced
domain name with Capitola Works and then decide to cancel
this account and request for a refund, no refunds will be given!
