FAQ
about hosting services

• Do you offer Microsoft FrontPage extensions?
• Does your server support Dreamweaver?
• If I’m using Dreamweaver (or FTP), can I delete my FrontPage Extensions?
• Can I use Dreamweaver and FrontPage at the same time?
• Does it make a difference what type of desktop computer I use?
• Do you offer SSL (secure) hosting?
• Do you support secure transactions?
• Do you offer SSI?
• Do I get my own CGI-BIN?
• Do you support Java Applets and Javascript? What about server-side Java?
• Do you support Cold Fusion, Microsoft SQL Server, Microsoft Access, Microsoft Visual Interdev, VBScript, IIS, and Active Server Pages (ASP)?
• What version of PHP do you support?
• Do you support PHP implemented as a CGI version or apache isapi version?
• Is PostgreSQL available?
• Do you allow custom error 404 and error 500 pages?
• Do you support Flash, MP3, AVI, MPG and other multimedia files?
• Do you support Audio and Video Streaming?
• Do I get a dedicated IP address?
  

Do you offer Microsoft FrontPage extensions ?
Yes. Microsoft FrontPage 98/2000/2002 extensions are available. Please note that in order for the FrontPage components (contact form, hits counter and etc.) to work, you must upload your web site using the FrontPage program publish feature or the component(s) will not work. Instructions to publish your web site using FrontPage can be found at here

Does your server support Dreamweaver ?
Yes. Since Dreamweaver uses FTP functionality to upload and synchronize web files it is natively supported on our servers.

If I’m using Dreamweaver (or FTP), can I delete my FrontPage Extensions ?
You can remove them if you wish, although they don’t do any harm if they stay there. The only drawback is if you decide to switch to FrontPage at a later date you need to contact us to reinstall the extensions.

Can I use Dreamweaver and FrontPage at the same time ?
We would recommend that you do not use Dreamweaver and FrontPage at the same time. FrontPage requires the extensions that are updated when the site is updated whereas Dreamweaver uses code contained in the html of the file. Changes made in FrontPage will be incomprehensible to Dreamweaver. FrontPage is a great program but it can rewrite your code at its own discretion which will cause problems.

Does it make a difference what type of desktop computer I use ?
No. It does not matter what type of desktop computer you are using. You may use a PC or Mac, running Windows, NT, Unix or MacOS, it doesn't matter.

Do you offer SSL (secure) hosting ?
Most often, E-Commerce site owners do not need to purchase their own SSL site as most payment gateway providers will already provide their customers with secure SSL payment facilities. This will save you hundreds of dollars a year. However, if you want your own SSL certificate, we have it available for you at additional cost. Please click here to order your own SSL Certificate.

Do you support secure transactions ?
See the answer above. Please click here to order your own SSL Certificate.

Do you offer SSI ?
Yes, you can use SSI on our servers. SSI stand for "server side includes"
In order for you to use SSI you need to name your SSI pages with the .shtml extension. More information on setting up SSL can be found here

Do I get my own CGI-BIN ?
Yes, you have your own CGI-BIN and can upload CGI scripts via FTP or you may use our file manager to upload your own CGI scripts.

Do you support Java Applets and Javascript ? What about server-side Java ?
Our service supports all client-side languages, including Java Applets and JavaScripts. Currently, we don't offer server side Java. If current engines improve, we may consider this in the future.

Do you support Cold Fusion, Microsoft SQL Server, Microsoft Access, Microsoft Visual Interdev, VBScript, IIS, or Active Server Pages (ASP) ?
We currently provide a Unix only hosting solution. Due to technological limitations, these technologies are restricted to Windows platforms only, and are not supported by our servers. We do, however, support many popular alternatives to the above such as MySQL, PHP, Perl and many others.

What version of PHP do you support ?
It is PHP version 4.3.10. If you require other versions of PHP, please contact us at support@cwww.com.

Do you support PHP implemented as a CGI version or apache isapi version ?
We support PHP implemented in both CGI version or apache isapi versions.

Is PostgreSQL available ?
Due to the low demand, we do not offer PostgreSQL database access. We do however offer and support MySQL database access which is similar with PostgreSQL.

Do you allow custom error 404 and error 500 pages ?
Yes. You will need to place the custom error pages on your web site as "/404.shtml" and "/500.shtml"

Do you support Flash, MP3, AVI, MPG and other multimedia files ?
Yes, we support all types of multimedia files. There are no file type restrictions applied on our hosting plans.

Do you support Audio and Video Streaming ?
Yes. We do offer Http Audio and Video Streaming.

Do I get a dedicated IP address ?
Due to the world shortage of IP addresses, we do not provide a dedicated IP for each account (Almost all web hosting providers do not provide a dedicated IP nowadays). We will provide you a temporary URL as a substitute where you may use it to access your web site if your domain name is not available. However, if you wish to have a dedicated IP for your web site, it will cost you $80 per year per IP.